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  • The Use of AI (including ChatGPT)

    The proliferation and accessibility to machine learning and artificial intelligence tools is certainly causing waves within copywriting and content marketing. As of October 5, 2023, our position on

  • How can I use the content calendar?

    The nDash Content Calendar is designed to give marketers an up-to-date view on the status of their content initiatives for both your in-house and freelance writing team. This feature is available for

  • How can I use Sources to support my content strategy?

    Our Content Sources feature is a great way to monitor what your competitors are writing about, and what is currently trending in your industry. To access our Sources feature, click Sources on the

  • Do you provide support recruiting freelance writers?

    Yes, we are more than happy to recommend writers and help build your writing team. As a pro subscriber, you should always feel free to either: Chat with us using the icon on the bottom right of the

  • How to Leave nDash a 5-Star Review on G2

    Leaving us a review as a freelance writer or client on nDash is never expected, but we are always very grateful for positive feedback. Reviews are a significant part of how we reach new clients and

  • Does nDash accept sponsored posts or guest posts?

    nDash does not accept any unsolicited posts via email - including guest posts and sponsored posts. We do, however, review ideas pitched to us within the nDash platform so if you’d like to pitch us an

  • Do I need a W-9 from nDash?

    No. Because businesses using nDash don’t actively send payments to nDash directly, a W-9 form isn’t needed. nDash uses Stripe for payment processing, which sends all required tax documents directly

  • Changing Assignment Owner

    nDash now enables you to change ownership to your fellow coworkers using the nDash platform, which can be a great way to manage responsibilities among team members. You can transfer any assignment to

  • Referral Terms and Conditions

    FOREWORD Our affiliates and referral partners are very important to us. Our aim is to treat you fairly and to support your business in any way possible. We ask the same from you. This affiliate and

  • Switching Sign-In from LinkedIn to Username & Password

    Beginning in April 2020, nDash will no longer allows users to sign-up or sign-in using their LinkedIn credentials. The article explains how to switch your account from LinkedIn to an email/password

  • The nDash Writer Code of Conduct

    Our mission here at nDash is to create the world’s leading marketplace for content creation services. We’ve designed our platform to attract the world’s top freelance writers (that’s you), along with

  • What should I do if a writer asks to pay them outside of nDash?

    In the (very slim) chance that a writer asks you to pay them outside of the nDash platform, we strongly encourage you to say no and let us know. We will never ask you to pay for anything outside of

  • How does my brand dashboard work?

    The dashboard on nDash makes it easy for you to navigate everything that goes into your content creation engine. This article will provide a quick rundown of where everything on your dashboard is

  • What should I do if a brand asks to pay me outside of nDash?

    In the (very slim) chance that a brand asks you to pay them outside of the nDash platform, we strongly encourage you to say no and let us know. We will never ask you to receive payment for anything

  • What is a verified nDash writer?

    Simply put, verified writers have the checkmark icon of approval (see image below) stating that our nDash Community team has go through the process of: Ensuring the person is who they say they are

  • How are client disputes handled?

    Here at nDash, we will always have your back for all work completed on our platform. We do ask you to respect our Code of Conduct but, if all is well there, and the piece of content you wrote was

  • What defines a great group profile on nDash?

    One of the first things you'll do on nDash is complete your group profile. If you're a singular company (with one blog), you'll need one group. If you're an agency, you'll want one group per client

  • When is my credit card charged?

    Your credit card will be charged for two reasons: Your 30 free days of our Pro Subscription Trial are up A writer has delivered a piece of content and it's ready for your review If you have multiple

  • Being Invited as a VIP Freelancer

    Often once brands are established on nDash, they'll look to pull in their existing or prior freelancers to help consolidate their workflows and expedite freelancer payments. For this use case, we

  • Is Stripe the only way to receive payments?

    Yes. We did this because Stripe is the fastest, most secure payment platform on the web and it enables us to avoid deducting fees from writer earnings. To learn more about Stripe you can check out

  • Will writers reach out to clients I'm managing through nDash?

    No. Any violation of this will result in the termination of a freelancer's account. If you run into any problems while working with a freelancer, always feel free to email us at

  • Do I own the copyright for the content I purchase?

    Yes. After you have paid for the content, you’re able to do whatever you’d like with it. This includes putting a different author name on the content - or publishing it on a third-party site. See our

  • How can I add assignments in bulk?

    While posting assignments is a relatively seamless process, our bulk uploader tool is the best option if you need to post more than five at a time. Using our API that works with Google Docs, our team

  • Where can I find all payments made in nDash?

    To download a complete overview of all payments made in nDash to-date, follow these steps: 1. Click Settings on the left side of your screen, then click on Billing Overview. 2. Click on the monthly

  • What are Communities?

    nDash was created to help companies find writers with specific subject matter expertise. To make this process easier, we’ve created the concept of communities and added select writers based on their

  • How does Kanban organize my writing?

    Similar to Trello, our Kanban board consists of cards and lists. Each card represents an assignment within nDash. All assignment cards can be found in the locked list on the left-hand side of the

  • How Do Assignment Fees Work?

    In addition to the subscription fee, nDash collects a percentage of each completed assignment. These fees are automatically calculated and included in the total price of an assignment. It's important

  • When can I ask for a refund?

    We will refund content that has been plagiarized or sold to multiple brands on the nDash platform. Both of these rarely happen, but both actions are grounds for a writer's account to be terminated -

  • How does the Kanban support my content strategy?

    Similar to Trello, our Kanban board consists of cards and lists. Each card represents an assignment within nDash - whether it be with one of our freelance writers or a member of your in-house content

  • Ahrefs Site Verification

    For some of our SEO, keyword, and content gap analysis services, we may ask for your help in confirming with our SEO tool that we have permission to crawl the site. They add this layer of protection

  • What Does Custom Onboarding Include?

    nDash wants to ensure that all companies receive personalized help in building their writing team and getting setup for success in the nDash platform. Here’s a quick look at what the process

  • How are writers categorized on nDash?

    First, let’s cover the types of relationships writers have with brands on nDash: Freelance writers, the vast majority of our writers on the platform. Verified writers are able to pitch industries and

  • How can I deactivate my account?

    If you're no longer interested in using nDash, we'll be really sad to see you go, but you can follow these steps: Click Group Settings on the bottom left sidebar Scroll to the bottom and click Pause

  • How can I connect my CMS?

    nDash is excited to provide integrations with HubSpot, WordPress, Dropbox, and Google Drive. These integrations make it easy for brands to push their content from the text editor within nDash to a

  • How Do I Connect to Stripe?

    Stripe is the only way for writers to currently get paid on nDash. Steps to Connect: 1. Click "Account Settings" in the dropdown menu under your profile image #2. Click Connect to Stripe #3. You'll

  • How can I start an assignment on nDash?

    There are a few ways to start an assignment on nDash: Send an assignment directly to a freelance writer: to do this, click Writers. Then go to either the All or Favorites tab to choose the writer

  • Can I Add My Own Freelancers to nDash?

    Yes indeed! Company users can now add their own freelancers (aka "VIP's") to their nDash account to lower the payment processing to a 5% transaction fee. Here's how to add your existing freelancers:

  • Configure Stripe Payment Settings

    How to Automatically Transfer Your Stripe Earnings to Your Bank nDash uses Stripe to pay freelancers. Stripe does not automatically send funds to your bank unless your payout settings are configured

  • If I don't like the content, do I still need to pay the writer?

    In short, yes. If they completed work for you, you will need to pay them for their time. With that stated, you’re welcome to ask writers: To rewrite/edit the content: as long as it stays within the

  • I'm an Approved Writer on nDash: Now What?

    If you're reading this, it's probably because your writer account was just approved/verified by nDash. Nice work! (If not, then head on over to this help topic.) Long story short: You're now able to

  • Can I Pre-Fund My nDash Account?

    Yes indeed. nDash enables brands to fund their accounts and draw down from a balance (as opposed to paying via credit card on-demand). This is a great option to help manage to a specific budget or if

  • How Do I Request Writers?

    For brands with highly specific requirements, finding writers for long-term partnerships can be a headache. You may need an editor with expertise in jazz, a content creator with knowledge of film

  • How does my writer dashboard work?

    Here is a quick overview of how to navigate the nDash Writer Dashboard. Let’s start with the left sidebar first. On the left sidebar, you'll find the following options: Assignments, Opporunities,

  • How can I get verified as a freelancer on nDash?

    nDash isn’t for everyone. Although anyone can sign up, all freelancers must meet certain criteria around location, payment methods (Stripe), and expertise in order to get verified and receive paid

  • Completing Your Freelancer profile

    In many ways, your success on nDash depends entirely on the strength of your freelancer profile. It's the primary way for clients to determine whether you'll be a fit for their brand. It's also how