Can I Pre-Fund My nDash Account?

Yes indeed. 

nDash enables brands to fund their accounts and draw down from a balance (as opposed to paying via credit card on-demand). This is a great option to help manage to a specific budget or if your finance department prefers more predictability and/or fewer transactions with your marketing spend. 

How it Works

Under Settings, click on "Billing Overview." There you'll see a button to "Add Funds."

Clicking "Add Funds" will take you to our Stripe payment processing page

Simply provide the amount of funds you'd like to add, provide your account and billing information, and click the pay button. 

Please note: funds may take up to two business days to be reflected within your nDash balance.

Once your account if funded, you can keep track of your balance and remaining funds from the new Billing Overview page.

Notes: 

  • Companies that pre-fund their account can still add a credit/debit card to pay on-demand - you'll have the ability to chose your funding source at the assignment level.
  • The "Committed" field on the billing overview page will calculate all assignments that are in-progress (but not yet paid) regardless of whether you are pre-funding.
  • The totals on the Billing Overview page are calculated from all groups within the account.
  • Subscription payments are not automatically deducted from your pre-funded balance. 
  • Users with pre-funded accounts will still get receipts for assignments, even though charges are not made.
  • Balances carry over indefinitely, unless the account is inactive for over 12 months, and are not subject to refunds. 

If you have further questions, or would like to pay via invoice or ACH, please contact us directly and we're happy to help. 

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